The starting point

Erin had always assumed she'd go to university. Then she saw an Apprentice Youth Support Worker role advertised at Service Six, and the idea of learning on the job — and putting it straight into practice — caught her attention. She took the leap.

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The turning point

Six months in, the change was clear. Through delivering workshops, holding one-to-one sessions with young people and starting to lead activities, Erin realised how far she'd come and how capable she was. The mix of discussions, essays and hands-on learning — all while working practically — helped her build genuine skills and take on real responsibility for young people's safety and wellbeing.

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The result

Learning while earning boosted Erin's confidence, independence and her transition into adulthood, and she's proud of how quickly she adapted to working full time. The apprenticeship confirmed that youth support is the sector she wants to build a career in — and inspired a longer-term ambition to become a counsellor.

Learning and development outcomes:

• Developed confidence and resilience
• Delivering workshops and leading activities
• Supporting young people's safety and wellbeing
• Adapted quickly to full-time work
• Found her sector and future direction

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"I'd say to anyone who thinks an apprenticeship isn't for them: reconsider your options — there's always another way to shape what works best for you."

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Whats next

Erin plans to keep building her career in youth support, with her sights set on training as a counsellor.

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Outcomes

• Achieved Level 3 qualification
• Merit at End-Point Assessment
• Grew confidence & self-belief
• Progressing to Level 5