Team Leader

Managing individuals, teams, or projects to meet private, public, or voluntary organisational goals.

Empower your people with the skills and confidence to lead teams effectively and support a positive, high performing workplace. This fully funded Level 3 apprenticeship develops practical leadership capabilities, from communication and team motivation to planning and decision making, helping organisations build confident and effective supervisors.

Key Information

Level 3 Apprenticeship (equivalent to two A Levels)
Duration: 12–18 months
Start Dates: Monthly intakes available
Funding: With a range of government apprenticeship funding options available – including fully funded, co-investment and levy/levy-transfer routes – get in touch with our team to find out what support your organisation can access.
Delivery: Blended learning (online study + face-to-face observations as needed)
Assessment: Ongoing evaluations, workplace observations, and final EPA

Role Overview

Team Leaders and Supervisors play a key role in managing people, projects and day to day operations. This apprenticeship develops the skills and knowledge required to lead teams effectively, support individual performance and contribute to organisational objectives.

Learners gain experience in core leadership areas including communication, problem solving, operational planning and performance management. Using practical, workplace based learning, the programme prepares individuals to take responsibility for teams, improve productivity and support a positive and collaborative working environment, making it ideal for those stepping into or developing within first line management roles.

Why offer this Apprenticeship?

Equip team leaders with the skills to drive team performance.
Utilise apprenticeship levy funds (levy gifting support provided by E-Training if required).
Support career progression and leadership development.
Enhance team efficiency through well-trained leaders.

Learning outcomes

By completion, learners will be able to:

Sets, monitors, and manages objectives and performance which link to organisational outcomes.
Manage resources to deliver tasks within budget and targets.
Contributes to the training and ongoing development needs of the individual or the team.
Collates and interprets data and shares outputs with stakeholders to support decision-making.
Contributes to projects, initiatives, and their implementation to achieve organisational goals.
Monitors and applies policies, relevant legislation, and regulation, and makes recommendations to ensure individual and team compliance.
Identifies, assesses, and monitors potential risks, and supports the mitigation of risk within the organisation.
Contributes to change and support others through change.
Support the development and implementation of sustainable operational plans to achieve organisation goals.
Lead and manage the team to ensure the application of equity, diversity, and inclusion principles.
Collaborates and builds relationships with stakeholders to identify and support improvement opportunities.
Communicates information to drive operational activities and improve organisational performance.
Manage the team and resources to reduce carbon footprint and reduce business costs

Module breakdown

Months 1 - 3

Onboarding & Induction

Key topics: leadership principles, personal development, communication skills.

Months 4 - 6

Core Leadership Skills

Team management, conflict resolution.

First practical leadership task in the workplace.

Months 7 - 9

Building Leadership Capability

Advanced leadership techniques, team motivation, and performance optimisation.

Ongoing workplace-based leadership tasks.

Months 10 - 12

Strategic Leadership

Leadership strategy, managing team projects, and decision-making techniques.

Real-life leadership project implementation and review.

Months 13 - 15

Gateway Preparation

Review of modules, mock assessments, EPA workshops.

Preparation for end-point assessment.

Months 16 - 18

End-Point Assessment

EPA and Completion

Delivery and assessment

Blended delivery: A mix of on-the-job learning and remote training sessions
Regular reviews with employers and training providers
End-Point Assessment: Includes observation, a professional discussion and work portfolio review

Training is delivered flexibly to fit around your operational needs.

Ideal Candidates

This programme is ideal for:

New or aspiring team leaders and supervisors
Employees stepping into their first management role
Existing supervisors looking to formalise and strengthen their leadership skills
Individuals responsible for managing people, projects, or processes
Organisations developing future leadership pipelines

Typical job titles

Duty lead
Project lead
Shift supervisor
Supervisor
Team leader
Trading manager

Applicable Sectors

This apprenticeship suits organisations in:

Retail and Customer Service
Logistics and Warehousing
Hospitality and Leisure
Health and Social Care
Education and Training
Business and Professional Services
Manufacturing and Engineering
Public Sector and Local Government
Construction and Facilities Management
Any organisation with team-based operations

Business impact

Build confident, capable leaders who can effectively manage and motivate teams
Improve team performance, productivity, and accountability
Strengthen communication and collaboration across departments
Support staff retention through clear progression and development pathways
Create a strong foundation for future leadership and organisational growth

Next Steps

Interested in enrolling your staff?

Enquire now with the form below, or for further information

Speak to our Apprenticeship Team: apprenticeships@etraining-uk.com

Let’s discuss how this apprenticeship can support your organisation