Coaching Professional

Work with individuals and teams to enhance their professional performance.

Build a culture of growth and continuous improvement by developing your people’s coaching and mentoring capabilities. This Level 5 apprenticeship develops advanced coaching skills, helping organisations support performance, wellbeing and long term development across their workforce.

Key Information

Level 5 Apprenticeship (equivalent to a diploma and or degree)
Duration: 15 – 18 months
Start Dates: Monthly intakes available
Funding: Get in touch with our team to find out what support your organisation can access.
Delivery: Blended learning (online study + face-to-face observations as needed)
Assessment: Ongoing evaluations, workplace observations, and final EPA

Role Overview

Coaching Professionals play a key role in supporting individuals and teams to achieve their goals, improve performance and navigate change. This apprenticeship develops the knowledge and skills required to deliver structured coaching, build effective relationships and apply a range of coaching approaches in real workplace settings.

Learners gain experience in areas such as communication, reflective practice, ethical decision making and performance development. Using practical, workplace based learning, the programme prepares individuals to deliver one to one and group coaching, support organisational objectives and contribute to a positive and high performing culture.

Why offer this Apprenticeship?

• Develop highly skilled coaching professionals to enhance workforce performance and engagement
• Strengthen leadership pipelines and succession planning
• Embed a culture of continuous development and reflective practice

Learning outcomes

By completion, learners will be able to:

Conduct and record coaching needs analyses to inform their coaching practice, coaching strategy and the organisation’s coaching culture
Agree and develop coaching contracts with all the relevant parties that also consider ethical issues in coaching and boundaries.
Deliver effective and responsive coaching sessions, ensuring they reflect boundaries and professional requirements and contribute towards wider objectives, such as embedding an organisation’s values, improving workplace resilience, the impacts of climate change and sustainability on the organisation and professional requirements.
Select and use a suitable variety of coaching tools and techniques and/or psychometrics to challenge/support, analyse and enable learning and insights, such as awareness of others’ perspectives to increase team functioning and accountability
Review and interpret coaching needs analyses, identifying when coaching is / isn’t appropriate, and signpost those receiving coaching to other professional services when needed to complement or replace the coaching process, such as mental health professionals, charities, substance abuse support organisations, occupational health
Provide support to those receiving coaching in the definition and delivery of valid goals, through clearly defined and committed to actions, within the context of the cultures and systems within which those receiving coaching operate, and facilitate challenge to those systems where appropriate
Design coaching interventions that frame, challenge and meet the agreed objectives in the coaching contract and conform to the coaching sponsor’s objectives and constraints, including budget considerations
Evaluate the effectiveness of coaching interactions for the purposes of quality assurance, self-development for the coach and to measure return on investment (including being a recipient of regular coach supervision, and recording CPD, coaching hours, feedback and reflection, while ensuring confidentiality)
Maintain records of coaching practice including the logging of coaching hours, supervision, recording CPD and maintaining logs of practice

Module breakdown

Months 1 - 3

Onboarding & Induction

Key topics: leadership principles, personal development, communication skills.

Months 4 - 6

Core Leadership Skills

Team management, conflict resolution. First practical leadership task in the workplace.

Months 7 - 9

Building Leadership Capability

Advanced leadership techniques, team motivation, and performance optimisation.

Ongoing workplace-based leadership tasks.

Months 10 - 12

Strategic Leadership

Leadership strategy, managing team projects, and decision-making techniques.

Real-life leadership project implementation and review.

Months 13 - 15

Gateway Preparation

Review of modules, mock assessments, EPA workshops.

Preparation for end-point assessment.

Months 16 - 18

End-Point Assessment

EPA and Completion

Delivery and assessment

Blended delivery: A mix of on-the-job learning and remote training sessions
Regular reviews with employers and training providers
End-Point Assessment: Includes observation, a professional discussion and work portfolio review

Training is delivered flexibly to fit around your operational needs.

Ideal Candidates

This programme is ideal for:

New or aspiring team leaders and supervisors
Employees stepping into their first management role
Existing supervisors looking to formalise and strengthen their leadership skills
Individuals responsible for managing people, projects, or processes
Organisations developing future leadership pipelines

Typical job titles

Coach
Team coach
Business coach
Career coach
Coaching practitioner
Coaching professional
Leadership coach
Performance coach
Sustainability coach
Systemic coach
Wellbeing coach

Applicable Sectors

This apprenticeship suits organisations in:

Retail and Customer Service
Logistics and Warehousing
Hospitality and Leisure
Health and Social Care
Education and Training
Business and Professional Services
Manufacturing and Engineering
Public Sector and Local Government
Construction and Facilities Management
Any organisation with team-based operations

Business impact

Build confident, capable leaders who can effectively manage and motivate teams
Improve team performance, productivity, and accountability
Strengthen communication and collaboration across departments
Support staff retention through clear progression and development pathways
Create a strong foundation for future leadership and organisational growth

Next Steps

Interested in enrolling your staff?

Enquire now with the form below, or for further information

Speak to our Apprenticeship Team: apprenticeships@etraining-uk.com

Let’s discuss how this apprenticeship can support your organisation